Support

Downloads

Below you can find the latest software versions to download on your computer, smartphone or smart glasses. Or, if you don't want to download any software, you can open it up in your browser!

Make sure that you have a user account before you download the software. If your company already has XMReality, you should turn to your account admin. If not, you can sign up for a 14-day free trial period here and get started within minutes.

Apps for computers:

Windows app

Download XMReality for Windows from Microsoft Store.

If you prefer to install the Windows app manually you can download a Windows installer here.

Web app

The XMReality web app is the perfect fit if you prefer to run XMReality in your web browser, without installing any software. The web app is available at https://guidestation.xmreality.com

Teams app

XMReality is available as a Microsoft Teams app, which you can use to easily create XMReality call links from within Teams.

Outlook add-in

XMReality is available as a Microsoft Outlook add-in, which you can use to easily schedule XMReality sessions from within Outlook when creating meeting invites.

Apps for mobile devices:

Download XMReality for your mobile device:

If you can’t access Google Play Store from your device, you can manually install XMReality on your Android device using the APK available here

XMReality for smart glasses:

You can either install XMReality for Smart Glasses from the smart glasses vendors app store, or manually by downloading and sideloading an APK.

We highly recommend that install the app from an app store, to ensure you get automatic updates. If you install the app manually, you will not receive automatic updates.

Realwear

We recommend that you install XMReality from Realwear Cloud. Click the badge below to get to their site:

If you need to install XMReality manually, you can download the APK (v9.0.0, March 21, 2023). Instructions for XMReality on RealWear can be found in our Knowledge Center or here.

Vuzix

We recommend that you install XMReality from Vuzix app store. Click the badge below to get to their site:

If you need to install XMReality manually, you can download the APK (v9.0.0, March 21, 2023). Instructions for XMReality on Vuzix can be found in our Knowledge Center or here.

Iristick

Iristick devices are connected to your Android phone, and you use the standard XMReality application that you download from Google Play Store. In addition to the XMReality application, you will also need the Iristick Services application, which can be found on Play Store or by clicking the below badge:

ecom Visor-Ex

The Visor-Ex is a ruggedized version of Iristick H1 made by ecom. To use XMReality you therefore follow the same steps mentioned in the Iristick section above, with the exception that you use an ecom device instead of an Android phone.

HoloLens 2

To use XMReality on HoloLens 2, you use the web application found at https://guidestation.xmreality.com/ in the built-in browser.

Drivers

The uEye Driver is needed ONLY for old Pointpads and should not be installed unless needed

64-bit uEye Camera driver

Note: When installing the driver, select option 3. USB on the page “Setup Type”.