XMReality Blog

The connected worker - an industry revolution.

<span id="hs_cos_wrapper_name" class="hs_cos_wrapper hs_cos_wrapper_meta_field hs_cos_wrapper_type_text" style="" data-hs-cos-general-type="meta_field" data-hs-cos-type="text" >The connected worker - an industry revolution.</span>

In today's fast-paced world, the term Internet of Things (IoT) immediately comes to mind when discussing connected solutions. Often associated with sensors and beacons for asset tracking and predictive maintenance, IoT is so much more than just that. It revolutionizes workers' tasks, prompting organizations to adopt new technologies that foster connected workers.

This blog post delves deeper into the concept of connected workers, shedding light on how they enhance organizational efficiency. Moreover, it provides valuable examples of technical solutions empowering these workers.

What is a connected worker?

A connected worker is an individual equipped with various technological tools, for example, smartphones, tablets, and wearables. These devices serve as a means for the worker to remain connected and engaged with colleagues, managers, and the broader organization.

In fieldwork, connected workers utilize these tools to access real-time data and information, communicate seamlessly with team members, collaborate on projects, and gain access to training and support materials. This enables them to work remotely and on the move, regardless of location.

Organizations can gather valuable data and analytics on employee performance by employing connected worker technologies. This data can then be utilized to enhance productivity, improve safety measures, and optimize overall business operations. Ultimately, the concept of a connected worker represents a transformative shift towards a more flexible, collaborative, and data-driven approach to work. 


Industries implementing connected workers

The concept of a connected worker is gaining traction across various industries, focusing on those involving field or remote work. Industries such as manufacturing, energy and utilities, construction, mining, and oil and gas are leading the way in adopting connected worker solutions. In these industries, connected workers can access real-time data and information, collaborate with their team members, and work on projects regardless of location, even in remote or hazardous environments.

For example, connected workers in the energy and utilities industry can monitor equipment and identify potential issues, effectively reducing downtime and maintenance costs. Similarly, these technologies enable connected workers to track project progress, enhance safety measures, and optimize workflows in the construction industry.

Overall, the concept of a connected worker revolutionizes how organizations operate, empowering workers to be more productive, efficient, and safe while ensuring that businesses remain competitive in an increasingly digital world. 

However, the concept of a connected worker is more comprehensive than these industries. It's also being embraced by healthcare, retail, and hospitality, where it significantly improves efficiency, enhances customer service, and enables remote work. The connected worker market is also expected to grow across industries as organizations seek to optimize their operations and stay competitive.

Remote Guidance using by doctor


The most common tools 

A wide range of technical tools and platforms are available to facilitate connectivity, and the choice of which ones to use depends on each organization's specific needs and requirements.

Mobile devices like smartphones and tablets are among the most commonly used tools. They offer a flexible, portable platform for accessing data and communicating with colleagues and supervisors. Cloud-based platforms and applications are also widely utilized to manage and analyze the data collected from connected worker devices. These platforms enable organizations to store, research, and share data in real time, providing a centralized location for all information.

In addition to mobile devices and cloud-based platforms, other commonly used tools include wearables like smart glasses and safety glasses, IoT devices such as sensors and beacons, and augmented reality (AR) and virtual reality (VR) technologies that provide workers with real-time information and guidance.

While there are clear trends in the technical solutions and platforms that enable connectivity, it's important to note that they may only be suitable for some organizations. It is crucial to constantly evaluate and assess the available solutions based on each organization's unique needs and requirements.

connected worker collaboration

The biggest benefits of a connected worker

Let's explore some examples of how a connected worker positively impacts businesses:

  • Improved Productivity and Efficiency: A connected worker can access real-time data and information, collaborating seamlessly with team members and providing expert support remotely. This enables them to complete tasks more quickly and accurately, increasing productivity, higher output, and reduced downtime.

  • Cost Savings: By adopting digital solutions, organizations can optimize workflows and streamline processes, reducing manual labor, downtime, and maintenance costs. This translates into significant cost savings for businesses.

  • Increased Flexibility and Mobility: A connected worker can perform their jobs anywhere and anytime, enhancing flexibility and mobility. This mainly benefits construction, manufacturing, and field services, where workers frequently move and require real-time access to information and support. It also allows organizations to respond swiftly to changing market conditions, customer demands, and other challenges.

  • Improved Collaboration and Communication: Regardless of their location, connected workers can cooperate and communicate effectively with their colleagues, teams, and experts. This helps reduce workplace misunderstandings, delays, and errors, promoting a more efficient and cohesive work environment.

  • Enhanced Employee Engagement: Organizations can boost employee engagement and job satisfaction by providing connected workers access to training and support materials and opportunities for collaboration and feedback. This fosters a sense of empowerment and involvement among workers, increasing motivation and productivity.

  • Enhanced Safety: Connected solutions offer real-time safety alerts, remote monitoring, and other safety features, reducing the risk of accidents and injuries in the workplace. This prioritizes the well-being of workers and creates a safer working environment.

Overall, the connected worker market brings transformative benefits for organizations, including improved productivity, cost savings, flexibility, collaboration, employee engagement, and safety. By embracing these technologies, businesses can stay competitive and thrive in an increasingly digital and interconnected world.


connected worker tool

Companies providing digital worker software

Many companies provide tools and solutions for connected workers. Here are a few examples:

  • Microsoft - provides solutions such as Microsoft Teams, Power Apps, and Power BI for collaboration, data analysis, and workflow automation.

  • Honeywell - provides connected worker solutions such as wearables, sensors, and mobile devices for manufacturing, energy, and utility industries.

  • Oracle - provides cloud-based platforms and applications for managing and analyzing connected worker data and solutions for mobile workforce management.

  • Cisco - provides IoT solutions for connected workers, such as sensors and beacons, and collaboration tools like Webex Teams.

  • IBM - provides solutions for connected workers, such as the Watson IoT Platform, for collecting and analyzing data from connected devices, as well as for predictive maintenance and other applications.

  • RealWear – AR smart glasses devices enable remote workers to access information and communicate with colleagues and supervisors for a hands-free experience.

  • XMReality- providing a remote visual assistance solution designed to help organizations improve efficiency, reduce downtime, and enhance safety by enabling remote experts to provide real-time support and guidance to workers in the field, regardless of location.

xmreality remote visual assistance


As the adoption of connected worker technologies continues to grow, many more companies will continuously enter this space, offering new and innovative solutions to meet the needs of organizations and their workers.

What value can XMReality create?   Want to see for yourself how XMReality works and talk about how it can  benefit your company? Schedule a time with one of our friendly product experts  and we'll answer those questions for you. Book a demo