Sumitomo (SHI) Demag Plastics Machinery North America Inc., a leading provider of high-quality injection molding machinery, will implement XMReality Remote Guidance into its operations. This is to further strengthen their customer support services by leveraging remote support powered by augmented reality (AR).
The total order intake for the year increased by 8 percent for 2023 compared to 2022. As a result of strong customer growth, XMReality now has more than 150 customers. Net sales increased by 5 percent in 2023 compared to 2022, while the quarter was unchanged compared to the same period last year. The company has significantly reduced costs during the quarter and will enter 2024 with a cost mass that is approximately SEK 20 million lower on an annual basis. For the full year 2023, costs were 10 percent lower compared to 2022, and for the quarter, costs were down 6 percent compared to the last quarter of last year. The effects of the cost adjustments will be visible from the beginning of 2024.
XMReality has added Kloppenberg, a subsidiary of the Middleby Corporation, to its growing clientele. This collaboration further solidifies XMReality's position as a trusted partner for delivering cutting-edge remote support services to the food service manufacturing industry in the United States.