XMReality integrations

Integrate for a seamless experience

Whether you need a "plug-and-play" solution or a bespoke setup, we ensure XMReality fits perfectly into your existing ecosystem. Choose from our ready-made connectors below or build your own to streamline your remote support operations.

Integrations built for your business

Native integrations

Native integrations for your CRM

Empower your team by launching XMReality calls directly from Microsoft Dynamics 365, Salesforce, Microsoft Teams, or Outlook. Our native integrations automate your documentation by instantly syncing all call data to your CRM, or cloud storage like OneDrive, ensuring every case is backed by a complete, audit-ready record without any manual entry.

_Zapier

One-click connect to 7,000+ apps with Zapier

Use our Zapier integration to bridge XMReality with the tools your business relies on. Whether it’s sending a Slack notification when a call ends or triggering a follow-up email in HubSpot, you can build custom workflows in minutes, no coding required.

Custom API 1

Built for flexibility: our open API

Our robust REST API and Webhooks let you embed XMReality directly into your own proprietary software.

  • Total automation: control everything from user permissions to call scheduling and logs.
  • Real-time triggers: use Webhooks to act instantly on call status or data updates.
  • Embedded video: launch calls directly from within your own mobile app or website.

Add XMReality to your workflow

Integration

Microsoft Dynamics

Microsoft Dynamics

Make calls in your CRM and sync all call insights and documentation to your Dynamics 365 records.

Read more

Integration

Salesforce

Salesforce

Launch calls from Salesforce and capture call documentation in cases and work orders.

Download

Integration

No-code integration

No-code integration

Use Zapier to connect XMReality with thousands of apps and automate your work, no code required.

Learn more

Integration

Custom
API

Custom <br>API

Build your own integration with our API or embeddable web app.

Contact us

Integration

Microsoft
Teams

Microsoft <br>Teams

Create, send or share XMReality call links directly from your Teams chat or meeting.

Download

Integration

Microsoft Outlook

Microsoft Outlook

Schedule in advance with a standard meeting invite in Outlook.

Download

Integration

Microsoft OneDrive

Microsoft OneDrive

Keep your snapshots and recordings secure with automatic cloud storage sync to OneDrive.

Login to activate

The value of integration

  • Stay in your workflow: launch calls directly from the systems you use every day.
  • Automated sync of call data: no more manual uploads.
  • Centralized records: keep all call data inside your CRM or support system.
  • Rapid diagnostics: resolve cases faster with integrated tools at your fingertips.
  • Effortless traceability: every session is auto-logged for clear, reliable audit trails.

Set up your Zapier integration

Choose which app to integrate

You can configure an integration with any app available through Zapier in minutes. You start by choosing which app to integrate with and then select an event that will trigger the workflow.

After that, it's just a drag-and-drop process to select which actions will execute in which system, no code required.

Set up your triggers

One very simple setup that create real value is to set up triggers for automatic call link creation. This way you can initiate XMReality calls without having to switch between systems.

You can also set up triggers to ensure all call documentation is automatically synced to your system for customer support tickets. Easily creating a seamless support experience for both you and your customers.

Deploy instantly

Any XMReality customer with an Enterprise or Professional license can use Zapier for no-code integrations at no additional charge.

Sign in to the XMReality admin portal to create a free Zapier account and set up integrations with a point-and-click interface in minutes.