Basic functionality
Professional
$50 Billed monthly per user
Access to:
- Unlimited number of calls
- Computer and mobile apps
- Online knowledge base
- Email support
Basic functionality
$50 Billed monthly per user
Access to:
Full in-call functionality
Custom Billed monthly per user
Everything in Professional, plus:
Everything your company needs
Custom Starts from minimum 10 licenses
Everything in Professional Plus, and:
Unlimited calls Professional |
All in-call features Professional Plus |
The full package Enterprise |
|
---|---|---|---|
Users | Up to 10 | Up to 50 | Unlimited |
Calls | Unlimited | Unlimited | Unlimited |
Computer apps | |||
Mobile apps (Android, iOS) | |||
Language support ? | |||
Smart glasses ? | |||
In-call capabilities ? | Limited | ||
Annotations and pointer ? | |||
Quick messages ? | |||
Screen sharing ? | |||
Share images and files ? | |||
Schedule calls ? | |||
Step-by-step instructions ? | Pre-defined | Customizable | Customizable |
Hands Overlay ? | Mobile-only | ||
Group calls ? | Up to 3 participants | Up to 5 participants | Up to 20 participants |
Documentation capabilities ? | Limited | ||
Recording and Snapshots ? | |||
Written notes ? | |||
Call history ? | |||
Automated PDF-reports ? | |||
Cloud storage ? | |||
Administration and analytics ? | Limited | Limited | |
User management ? | Invite/remove single users | Bulk invites, imports, and removal of users | Bulk invites, imports, and removal of users |
Group by team ? | |||
Call statistics and dashboard ? | |||
Single Sign On* ? | Add-on | ||
Custom Branding ? | |||
Branding for call link recipients ? | Add-on | ||
Branding of computer apps ? | Add-on | ||
Branded PDF reports ? | Add-on | ||
Integrations ? | Limited | ||
Microsoft Outlook ? | |||
Microsoft Teams ? | |||
Salesforce Service Cloud ? | Add-on | ||
Microsoft OneDrive ? | |||
Custom integration API ? | |||
Support and Training ? | Limited | Limited | |
Online knowledge base ? | |||
Technical support ? | Email support | Phone and email support | Dedicated support |
Customized onboarding ? | Add-on | ||
Professional training ? | Add-on | ||
Payment | Credit card | Credit card | Invoice |
If you don’t get the answer to your question, don’t hesitate to contact us.
Yes, you can at any time contact us if you are interested in upgrading to either Professional Plus or Enterprise.
Yes, after creating a trial account you can invite more colleagues to your trial. Just log into the solution and under the settings icon next to your name you can choose to invite more users.
No, the only thing needed to set up a free trial is your email. You only need to register a credit card when you sign up for a paid subscription.
XMReality provides the best business impact when integrated with your existing processes and ways of working. Single-Sign-On, SSO, is available to make it easy for users and administrators to sign in with existing enterprise credentials. All product functionality is available through APIs, which are available to all Enterprise customers. Additionally, XMReality provides ready-made integrations for Salesforce Service Cloud, Microsoft Outlook, Microsoft OneDrive and Microsoft Teams.
We support usage on the most commonly used AR smart glasses, you can see which models here. For these models, we have established partnerships with the vendors so you can purchase the glasses directly from us together with your XMReality Enterprise licenses. We can also help you with the selection of which model you should pick and training on that specific model.
Hands-overlay is one of our AR functions and to use it from your computer you need to also purchase our Pointpad. You can read more about the Pointpad here and if you want to purchase one you can simply contact one of our sales representatives.
This deepened collaboration with XMReality is perfectly aligned with Electrolux Professional’s strategic direction to further develop capabilities of remote and instant technical support towards our customers and extensive partner network.
Last winter, one of our service technicians was able to help 14 customers with troubleshooting during one weekend. Without XMReality, we wouldn’t have been able to solve all these cases during one weekend with only one technician.
The most important thing for our own customers is that their problems get solved as quickly as possible, and XMReality has helped us to do that better. We haven’t yet run into a customer who doesn’t want to use it.
Fill in the form and our product experts will help you find out which plan suits your company the best and answer any questions you might have.