Pricing

Find the right solution for your needs

Professional

Great for small teams

Web
Android and iOS
Online knowledge base
Email support

$50 - Billed monthly per user

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Professional Plus

Full In-call Functionality

Step-by-step instructions
Microsoft Outlook and Teams integrations
Phone support
Statistics and multi-user admin

BILLED MONTHLY PER USER

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Enterprise

For Larger Companies

Smart glasses support
Enterprise integrations
Branding
Dedicated support

STARTS FROM MINIMUM 10 LICENSES

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Full Plan Comparison

Users

Up to 10

Up to 50

Unlimited

Calls

Unlimited

Computer apps

Mobile apps (Android, iOS)

Smart Glasses

In-call Capabilities

Schedule a call

Hands Overlay

Mobile-only

Annotations and pointer

Step-by-step instructions

Customizable

Share images

Screen sharing

Recording and snapshot

Group calls

Up to 3 participants

Up to 5 participants

Up to 20 participants

Quick messages

Automated PDF reports

Administration and analytics

Single Sign On*

User management

Invite/remove single users

Bulk invites, imports and remove users

Group by team

Call statistics and dashboard

Custom Branding (Add-on)

Branding for call link recipients

Branding of computer apps

Branded PDF reports

Integrations

Microsoft Outlook

Microsoft Teams

Salesforce Service Cloud

Custom Integration API*

Support and Payments

Online knowledge base

Support

Phone and Email

Dedicated Support

Professional services

Payment

Credit card

Invoice and credit card

$50

Billed monthly per user

Custom

Billed monthly per user

Custom

Invoiced

What is XMReality?

XMReality is a visual assistance tool that lets you see through someone else’s eyes and guide them with your own hands – as if you were there. It's built on AR technology to provide a unique hands overlay guidance and includes several features that allows you to interact easier with your counterpart.
Read more here.

Who can I call with XMReality?

You can call anyone! You can easily connect to people within and outside of your organization even if they do not have our app installed. Either call another XMReality or connect in a web call by using a web link sent via SMS or email.

How secure is XMReality?

XMReality is built with security as a top priority to ensure that your data is safe. Our solution is End-to-End encrypted, offering secure connections to all your remote video support sessions. XMReality is fully GDPR compliant and we are ISO27001 certified.
Read more here.

What are the bandwidth requirements?

You can only make a XMReality call if you have a network connection. However, the software will automatically scale parameters such as resolution, frame rate and degree of compression based on the network conditions to better function when you have lower bandwidth.

GROUP VP ELECTROLUX PROFESSIONAL, CUSTOMER CARE & AFTERMARKET

"XMReality replaces unnecessary support visits in cases where customers, with virtual help from us, can solve the problem faster themselves. It also means that we are better prepared once we solve the problem on the spot."

ANNETTE NILSSON, BUSINESS UNIT MANAGER TEKNISKA VERKEN

“Our success factor has been the fact that employees identified the need for a remote support solution, initiated the implementation, and are now really embracing the tool in their everyday workspace”

USER AT ABB

"I appreciate the simplicity when using it. No need for customer to download app or registration!"