AR that takes you anywhere, anytime

How XMReality supports you

XMReality simplifies your work with its user-friendly design. Explore how smart features and functions streamline support and documentation, making your tasks easier than ever.

00 Plan, schedule or connect – 4

Plan, schedule or connect

Connect instantly with anyone, on any device. Or schedule a session in the future. Add more teammates and experts as needed during the call.

01 Collaborate in real-time - 2 – new

Collaborate in real-time

Show how it’s done without being there. Annotate and share images and drawings – all while you record. Take snapshots and write notes to document what is done.

02 Create and use workflows - new

Create and use instructions

Pre-build instruction sets, make them team-specific, or apply them to the whole organization. This is especially useful in training, inspections, or reoccurring problems.

03 Review and share documentation - new

Review and share documentation

All documentation made during a call is automatically saved in the cloud. Return to your content history and find your session. Correct typos, add notes and edit images. Download your session as a pdf and share it with others as needed.

04 See and follow up usage - new

See and follow up usage

Manage and keep track of usage, statistics and KPIs across your organization through your dashboard. Create a branded view for your customers to easily show the value created.

Powerful guide features

With powerful guide features, you can provide remote visual assistance in any situation. Integrated documentation capabilities let you document your sessions with no additional effort. Explore some of our key functions below!

Guide with hands overlay

Provide intuitive and precise instructions in real-time with your own hands using Augmented Reality.

Instant high-quality pause

Freeze the video and start collaborating instantly. Patent pending capability to seamlessly deliver a high-quality image with perfect colors as soon as the network allows.

Share and instruct with documents

Share images, graphics, documents, or your entire screen, to explain, instruct and show information to other call participants.

Capture snapshots and recordings

Document your work to share knowledge and experience with image snapshots, video recordings, and step-by-step instructions.

Document to the cloud

Take notes, manage captured content, and seamlessly store documentation on your Enterprise cloud storage. Create extensive PDF reports automatically with the click of a button.

For anyone. Anywhere.

For everyone everywhere

Anyone can join a session with just one click - on any device. Zero downloads required. 

Our advanced video technology allows you to connect and collaborate regardless of your location. And with XMReality's intuitive user-centric interface, you don't need to be tech-savvy.

Popular features

Group calls

Bring in up to 20 teammates and additional experts in any call at anytime.

Step-by-step instructions

Perform tasks with consistency and guarantee high-quality documentation with your own standard operating procedures.


Give your customers and users an experience aligned with your brand and tailored to your needs.


Inspect details in high quality with integrated zoom, both locally and remotely.

Point and annotate

Real-time pointers for quick highlights. Annotations and text labels for detailed information in a call and in the documentation.

Quick messages

Send written messages or quick reactions when verbal communication is not enough.


Easily toggle between cameras and have several video feeds going at once.

Any device, zero download

Use any smartphone, tablet, computer or smart glasses. With no downloads and no sign-ups, getting started is easy.

Remote control

Experts control the entire call experience, making it easy for first-time users.

Take XMReality for a spin

XMReality is one of those products that you should experience yourself in order to understand its potential. Sign up for a 14-day free trial and try it in your daily operations. Getting started takes minutes and you don't even need to download any software, it's as simple as that.

Integrations that make it easier

With integrations, your workday becomes even easier. Schedule ahead of time, initiate calls, and access post-call documentation, all through easy-to-implement pre-built or custom integrations.


Microsoft OneDrive

Microsoft OneDrive

Keep your snapshots and recordings secure with automatic cloud storage sync to OneDrive.

Login to activate




Track all that matters by connecting with Salesforce Service Cloud.



Custom API

Custom API

Build your own integration with our API or embeddable web app.

Contact us


Outlook & Teams

Outlook & Teams

Send links directly from Teams or schedule ahead of time through Outlook


Add-on: Smart glasses

Add glasses for a hands-free experience

smart glasses realwear
website 2023 smart glasses realwear

Have both hands free while being guided by adding AR smart glasses. XMReality can be used on most smart glasses models on the market, so you can pick the model that suits you best.

data security

Your data.
Your property.

glasses, security, code

No need to fear that your data gets into the wrong hands when using XMReality. Calls are end-to-end encrypted and XMReality is both GDPR compliant and ISO27001 certified. All sensitive content created, including images, recordings, and pdf:s are stored locally on your device or in your own Enterprise cloud storage.

How video support can boost your results:

200 %

More support tickets solved per technician

50 %

Reduction in customer waiting time

26 %

Support tickets solved remotely