An easy to use remote visual assistance solution
This is How it Works
Create a link and send it to anyone that you want to start a call with.
The person you send the link to does not need to install any software or sign up for an account.
You can connect directly with existing XMReality users without having to send a call link.
When the person clicks the link it opens their view in a web browser and you get notified that you can start the call.
When the call is connected, you will see what that person is seeing so you have a shared view for easy collaboration.
XMReality provides you with many different tools to help you collaborate and guide remotely.
Point at specific areas, pause the video and draw or use your hands to provide intuitive instructions.
No matter the problem - XMReality gives you the tools to solve it.
Use it on the device of your choice
FROM YOUR DESKTOP
FROM A SMARTPHONE OR TABLET
FROM SMART GLASSES
Sometimes, showing is better than telling
Check out some of the guide tools that you have access to inside an XMReality call
Instantly connect, or plan in advance
- it's your choice
Get a call started any time you need by just sharing a call link, or plan ahead and have a scheduled session that you join at the appointed time.
Invite up to 20 people to join a call, either in advance or ask them to join once the call has started.
Get the information across with powerful guide tools
Switch between live video, paused image, or shared pictures and documents to support joint collaboration. Use the guide tools to highlight information and bridge language barriers.
You can also access pre-defined step-by-step procedures that guide you through a process and points out what needs to be done and documented.
Easy to get control of data and gain insights
Get an automated PDF report at the end of each call - the perfect way to ensure compliant documentation. You can also record the call, take screenshots and add notes.
In the admin portal you manage members and teams and have access to statistics and KPIs. Perfect to keep track of usage and value created for your business.
Integrations to make usage even easier
Microsoft Teams
Work more efficient by creating and sending call links directly from your Teams chat.
Salesforce
Make sure to track all that matters by connecting with your Salesforce environment.
Outlook
Schedule XMReality sessions in advance through a regular meeting invitation in Outlook
Get the full package with our Enterprise plan
XMReality Hardware
Enhance your XMReality experience
SMART GLASSES
Have both of your hands-free while you are being guided. XMReality works on the market's most popular smart glasses models from RealWear, Vuzix, Iristick, Pepperl+Fuchs, and Microsoft HoloLens.
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POINTPAD
The pointpad enables the Hands Overlay feature from a desktop and turns any computer into a powerful guide station, perfect for in-house helpdesk professionals or technical support centers.
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