Greta Johansson

Customer Success Manager

More about Greta

Greta works as Customer Success Manager – one of the roles in our Customer Experience team. As a member of the Customer Experience team he takes care of our customers and help them become successful.


— What do you do at work? 

As CSM I am close to our current customers. A big part of  my work is to keep our customers engaged and involved to make sure they get the maximum out of XMReality. Our CX team work tightly together to understand the customers’ needs and to enable and develop their usage of our product. In my area of responsibilities lies the “long term customer journey” so my focus is to build long lasting relationships with the customers, which is really inspiring to me.


— What makes your workday sparkle? 

To be able to support our customers to make their business run smoother as well as being able to drive the development of our  solution gives me a lot of energy. And on top of that, the team spirit at our office is just great.


— How do you spend your days off?

I like all kinds of outdoor activities together with family and friends – preferably a sunny day at the ski slope or a cup of coffee in the woods out hiking.