Hytek Services, a U.S.-based provider of comprehensive facility services and maintenance, has partnered with XMReality to enhance their remote service capabilities. By integrating XMReality’s remote support tool, Hytek is enhancing operational efficiency and delivering faster, expert-led support to their clients across the country.
Hytek is implementing XMReality to streamline the company’s technical support and service operations. By utilizing the tool for remote troubleshooting and repairs, Hytek aims to shorten repair lead times and, in many cases, completely eliminate the need for physical site visits.
The decision to choose XMReality was based on the solution's ease of use and its scalability, which allows Hytek to begin implementation on a smaller scale and subsequently grow the partnership as usage and business value increase.
About Hytek Services
Hytek Services is a full-service provider of property services and facility maintenance. The company manages a wide spectrum of maintenance needs for its customers, focusing on delivering high-quality technical solutions and efficient service. With a team of experts, they help businesses optimize the operation of their facilities. Read more at: www.hytekco.com
