XMReality has received an order of licenses from Yaskawa Nordic, which is a part of Yaskawa Electric Corporation. Yaskawa Nordic is a world-leading manufacturer of industrial robots and electric- and servo-motors.
Yaskawa Nordic will use XMReality Remote GuidanceTM primarily to strengthen service and support to their customer base. By using XMReality, they can instantly connect with a customer that calls in to report an issue. All calls can easily be documented and saved for future reference or to do an efficient handover to another internal technician. Apart from using the solution for service and aftermarket support, their intention is also to test XMReality internally between technicians to facilitate collaboration and knowledge transfer.
''We are excited to bring Yaskawa Nordic onboard as a new customer and look forward to working with them,” says Andreas Jonsson, CEO at XMReality. “It’s also great to see that XMReality’s product development with added capabilities for easy documentation is sought after by customers and most importantly, that it increases the value provided to the users."
For more information, please contact:
Johanna Edepil, CMO XMReality
Phone: +46 730 981 281
About XMReality Remote Guidance™
XMReality Remote Guidance is an AR-enabled knowledge sharing tool that lets you communicate with gestures, speech, chat and pointers with someone at a completely different place. It includes:
- A unique hands-overlay technology that lets you guide someone else’s hands—as if you were there.
- A web portal to manage teams and users, and to measure usage
- Integration through client-side API’s (Application Programming Interfaces)
XMReality AB (publ) develops and sells solutions that revolutionize knowledge transfer through so-called Augmented Reality (AR). The company is a market leader in remote guidance where you guide a person on site via AR to solve problems or prevent them from occurring. The product is used globally in more than 60 countries. Nestlé, Electrolux, Sidel, Heineken and Saab are examples of the more than 135 customers. XMReality is based in Linköping and in the U.S. and is listed on the Nasdaq First North Growth Market (ticker: XMR). For more information, visit: www.xmreality.com
About Yaskawa Nordic
Read more about Yaskawa Nordic here: https://www.yaskawa.se/