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XMREALITY

Visual Assistance
Designed for Your Enterprise

Intuitive and easy to use yet with the power of real-time AR to improve your daily operations

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INCREASE YOUR EMPLOYEES EFFICIENCY

DRIVE REVENUE FOR YOUR COMPANY

BOOST CUSTOMER SATISFACTION

CREATE A MORE SUSTAINABLE BUSINESS

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XMREALITY

Reduce the need to travel with virtual interactions

Enhanced by augmented reality and designed for ease of use, XMReality Visual Assistance makes remote problem-solving faster than ever before. 

 

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Global brands use XMReality

Nestle
Electrolux
NIBE
Minebea
Coesia
ESKO
Baxter
Sidel
ASSA ABLOY
AB InBev
Saab Group
Panasonic Homes

Connect
Assess
Solve

XMREALITY VISUAL ASSISTANCE

How it works

Use the app to create a link and send to anyone that needs remote support.

The person you send the link to does not need to install an app or sign up.

You can connect directly with existing XMReality users without having to send a call link.

When the person clicks the link it opens their view in a web browser and a call is placed to your XMReality app.

When the call is connected you can see what that person is seeing and get a better understanding of the problem.

Of course you can also switch who is guiding!

If you need to solve the problem directly, XMReality provides you with many different tools to help guide the person on the call to a resolution.

Point at specific areas, pause the video and draw or use your hands to provide intuitive instructions.

No matter the problem – XMReality gives you the tools to solve it.

What makes XMReality Visual Assistance unique?

EASY TO START AND EASY TO USE

EASY TO START AND EASY TO USE

PLATFORM AGNOSTIC SOFTWARE

PLATFORM AGNOSTIC SOFTWARE

ACCESSIBLE ANYWHERE, ANYTIME

ACCESSIBLE ANYWHERE, ANYTIME

SCALABILITY FOR EASY GROWTH

SCALABILITY FOR EASY GROWTH

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Service technician Tekniska verken webb 3 beskuren 2

Augmented Reality - digital transformation for your Industry

In recent years Augmented Reality (AR) has made a huge impact on our daily lives. It started out as a technique used mainly for gaming and entertainment but has now been embraced by various kinds of industries.

At XMReality, we have embraced augmented reality since 2007 and it's an important part of our product. Explore how XMReality's augmented reality tool can be used in several industries.

EXPLORE AR FOR INDUSTRY
Visual assistance - vacuum pump

BOOST BUSINESS RESULTS WITH XMREALITY VISUAL ASSISTANCE

95%
Remote resolution success rate
300%
More efficient technical support
60%
Reduced resolution time
 
GET INSPIRED BY OUR USERS
Guy wearing ar smart glasses in a work environment

Enhance your XMReality experience with AR Smart Glasses

AR smart glasses are increasingly popular amongst enterprise companies where hands free operations are crucial.  

With XMReality you are able to have both hands free carry out work while you are being guided remotely. Several people can also join a call and take part of the work that's being carried out. 

Read more about AR Smart Glasses on XMReality, which models we are supporting and of course-  the benefits of usig AR smart glasses. 

READ MORE ABOUT AR SMART GLASSES

How we create value for our customers:

Annette Nilsson, Business Unit Manager of the Fuel-Based Energy Entity

“Last winter, one of our service technicians was able to help 14 customers with troubleshooting during one weekend. Without XMReality, we wouldn’t have been able to solve all these cases during one weekend with only one technician.

Read more about our customers' success

Patrick Beekman, Partner Solutions Manager at Ultimo

“XMReality makes remote field support easy, with no need to have experts physically visit the site. This saves time for asset-intensive companies with a large mobile workforce."

Read more about our customers' success

Christoph Hiette, Service Productivity Manager Life Science at Cytiva (GE)

Imagine the possibilities that Augmented Reality tool could bring to your lab, where a Cytiva Field Service Engineer can support your instrument with unique hands-overlay functionality used on your phone or ipad. This starts now."

Read more about our customers' success

Meet us and see XMReality in action

Next upcoming event is MWorx in Berlin, 6-7th of October

SEE ALL UPCOMING EVENTS

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