Remote visual assistance for faster problem solving
Unlock your production line’s full potential with remote support – faster fixes, lower costs, zero travel.
Manufacturing
Minimize Downtime. Maximize Efficiency.
Unlock your production line’s full potential with XMReality’s remote visual assistance: faster troubleshooting, lower costs, and expert support anytime. In fast-paced manufacturing, downtime is costly, and inspections take time.
With XMReality's remote video assistance, you can deliver expert help instantly, enabling quicker fixes and remote inspections wherever your team is.
Sidel helps customers maximize uptime
Sidel is a leading supplier of packaging equipment and services for major consumer brands, known for its high-performance production lines and customers
Using remote support tools help customers can instantly get visual support from a Sidel technician, ensuring they get an expert’s eyes on the problem without delay.
Esko enhances global efficiency
Esko is a global provider of software and hardware for packaging, serving 25,000+ customers in 140+ countries and supporting packaging for 90 % of major brands worldwide.
"The most important thing for our own customers is that their problems get solved as quickly as possible, and XMReality has helped us to do that better,” says Van De Walle, ESKO.
Norden Machinery performs installation 100% remote
Norden Machinery designs customized packaging systems for tube filling and more, serving 1,400 global customers like Unilever and L’Oréal, with 5,000 machines currently in operation worldwide.
"Visual Assistance isn’t something futuristic or next generation anymore - it’s a tool in our toolbox. It’s like a 10-mm spanner – we take it out when we need it." - Field Engineer Customer Service, Norden Machinery
Use cases within manufacturing
Explore common use cases and discover how your manufacturing operations can benefit from smarter, faster support.
Efficient Support for the Food & Beverage Industry
XMReality is widely used in the food and beverage industry, helping customers like Nestlé, Heineken, and Icetro minimize costly downtime, maintain strict hygiene standards by reducing on-site visits, and prevent product waste through faster issue resolution. Resulting in quicker service, lower costs, and happier customers.