packaging, worker, remote support

XMReality's Enterprise services

Leverage the full power of XMReality

Access to all features

Our Enterprise plan lets you access all features and functions of our solution. It is the best option for companies with high demand for both function, administration, and user experience.

Customize to meet your needs

As an Enterprise customer, you can be sure to get our help for whatever your needs are. This can be anything from integrations, company-specific branding, and in-depth statistics to customized onboarding, professional services, and project management.

Support every step of the way

In our Enterprise baseline package, you can access personal support from our dedicated Customer Success team. You're assigned a Customer Success Manager that helps you during all stages of your XMReality journey.

A customized onboarding

XMReality’s Enterprise Services  Onboarding Process

Our dedicated success team offers comprehensive onboarding tailored to your company’s needs.

It includes:

  • Kickoff workshop
  • Admin and user training
  • Configuration and access
  • Follow-up meetings
  • Access to our knowledge center
  • Newsletters filled with inspiration and tips and tricks
  • A dedicated customer success team


We offer digital and on-site training to ensure you get started the best way possible!

Benefits with Enterprise

Dedicated onboarding

Benefit from a seamless onboarding process, technical set-up and training, your first visual assistance call, and continuous help, ensuring you get the most out of the solution.

Full functionality

Enjoy the full functionality of XMReality, the best option for companies that need to manage several user teams and get access to all statistics.

Single sign-on

Use existing identity provider (for example Active Directory) accounts for a smooth sign-in process to the software, maintaining your company’s security parameters.

Stories from our Enterprise customers

Through previous experience, the project team at XMReality gave clear guidance on how best to utilise the software, supporting us in the identification of potential benefits and driving the adoption of new services to both customers and employees.

Matt Thomas Customer Experience Programme Manager

This deepened collaboration with XMReality is perfectly aligned with Electrolux Professional’s strategic direction to further develop capabilities of remote and instant technical support towards our customers and extensive partner network.

Magnus Sävenäs Group VP Customer Care & Quality, Electrolux Professional

That the service also benefits the environment in terms of reduced travel and transport is also a clear and important advantage. As I see it, this is clearly the future way of working for customer service and property management.

Susanna Ehrström CEO and Founder at Viveo

Integrations for Enterprise

Integration

Microsoft Teams

Microsoft Teams

Create and send call links directly from your Teams chat or meeting.

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Integration

Salesforce

Salesforce

Track all that matters by connecting with Salesforce Service Cloud.

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Integration

Custom API

Custom API

Build your own integration with our API or embeddable web app.

Contact us

Want to know more about Enterprise?

Discover the undeniable value of Remote visual assistance, and let us show you why it's a wise investment. Sit down with one of our product experts to determine the substantial cost savings you can achieve with this technology.

Complete the form, and we'll reach out to you to schedule a time for a demo.

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