XMReality Remote Guidance is now available in Salesforce, an integration making XMReality a natural part of our customers already established support processes. This enables service agents and field technicians working in Salesforce to quickly start a Remote Guidance call and solve customers' support requests faster. XMReality’s customers can now easily make Remote Guidance an integrated part of their existing workflows.
Improvements for Web Guide Station Web Guide Station - a fully web based and zero install application for remote support - allows you to log into our solution using a web browser on your computer with no need to install anything.
Active Directory Federation Services (ADFS) Federated login support improvements now enables the ability to log in to admin web portal using federated login.
Extended language support XMReality's have extended the Language support within all Web clients and applications that simplifies the use of XMReality Remote Guidance. This will allow you to provide support by using the software within your preferred language.