Ensure that you get the most out of your equipment
ENHANCE AVAILABILITY OF EQUIPMENT
Quickly solve downtime issues
IMPROVE TIME TO RESOLUTION
Leverage remote guidance to quickly connect, assess & solve problems
INCREASE FIRST-TIME FIX RATE
Show up prepared with the correct parts & tools
Trusted by our customers
Brands using XMReality to optimize operations
Customer Service Manager, Norden Machinery
Eric Dederichs, Service & Electrical Engineering Manager ABC Packaging
Global Service Product Manager at Minebea Intec
A remote support solution for packaging
XMReality interacts with a wide portion of the packing supply chain, from producers such as Nestle and Danone to the OEMs who produce the equipment that handles packing for the producers. In the end, our job is to help companies drive their operational excellence through the monitoring, analysis and optimization of production processes.
In many of these processes, whether it’s an early stage such as design or a late stage such as quality assurance, the best products are made when the different functions collaborate. In all likelihood, these functions aren’t co-located – but this can be overcome using remote guidance.
XMReality Remote Guidance allows people that work together to problem-solve together and ultimately minimize downtime and maximize customer satisfaction. Perhaps a certain worker has a knowledge gap, or maybe a technician needs to reach out directly to a machine provider. Whatever the reason, XMReality consistently leads to maximum efficiency of workers and machines.