IMPROVE OEE
Ensure that you get the most out of your equipment
ELIMINATE DOWNTIME
Quickly connect to assess and solve issues to maximize output
OPTIMIZE MAINTENANCE
Both scheduled, predictive and unscheduled maintenance
EFFICIENT TRAINING
Make each hour more efficient and cut overall training time

The power of presence, anywhere, anytime
Operational excellence for your production
By using XMReality you can increase your operating efficiency by making sure that people, machines and processes perform at top level.
Our remote visual assistance tool helps drive knowledge transfer by connecting people in real time and giving them powerful Augmented Reality tools to inspect, asses and ultimately prevent or solve problems.
Trusted by our customers
Brands using XMReality to optimize operations



.png)

Remote Guidance makes it easy to work smart
Optimized maintenance to increase output
In your production process many of the KPI's are related to your maintenance. You don't want unnecessary machine downtime because of scheduled or predictive maintenance that takes too long. Or in other cases, you definitely don't want resolution of unscheduled downtime to be dependent on an outside expert having to travel to your location!
With XMReality you can quickly connect with the expert needed for your maintenance, even if they are in a completely different location, to let them guide you through the process.
Use Cases

Maintenance
When something suddenly comes up and needs to be solved as quickly as possible you can instantly connect with the expert(s) needed to get instructions on how to identify and solve the problem.

Training
Operating efficiency is not just about equipment, it's also about people. Remote Guidance can be used for hands-on training, both live and pre-recorded, to connect a junior employee with a senior instructor.

Inspections, Walkthroughs and Audits
Making sure that your equipment is up to standards is important both from an efficiency and safety perspective. It's also a vital part of your predictive maintenance planning. Use the guiding features to highlight observations and record the session for future documentation.

Scheduled maintenance
Assess the situation before an on-site visit, give a colleague some extra information, and make sure everything is well prepared. If something unplanned still comes up, connect with an Expert through Remote Guidance.
Patrick Beekman, Partner Solutions Manager at Ultimo
Christoph Hiette, Service Productivity Manager Life Science at Cytiva (GE)
Magnus Sävenäs, Group VP Customer Care & Quality in Electrolux Professional

The potential of XMReality Remote Guidance
Learn how industry leaders leverage Remote Guidance
Esko increase global efficiencies using XMReality Remote Guidance
How ABB is raising the game with Remote Guidance
3 Reasons why Remote Guidance will be the ‘new normal’
Visit our Insights section for more customer success stories.
Benefits of XMReality Remote Guidance

Reduced Downtime
Reduce both scheduled and un-scheduled production downtime to get maximum output.

Increased Operational Equipment Efficiency
Increase the OEE by improving production availability, performance and quality.

Boosted knowledge transfer
Improved and more efficient knowledge transfer within the organization.

Increased NPS
Delivering high quality products in time drives customer satisfaction.
Get the most out of Remote Guidance
Add these tools to maximize
the use of Remote Guidance

Smart glasses
Using smart glasses together with XMReality Remote Guidance makes it possible for the person who's being guided to have both hands free - making it both more efficient and in some cases safer. As the different use areas of smart glasses expand, XMReality continue to optimize the way our product work on the most popular smart glasses on the market.

Pointpad
The Pointpad enables the Hands Overlay feature from a desktop and basically turns any computer into a powerful guide station, perfect for in-house helpdesk professionals or technical support centers. By showing, not telling, you can avoid misunderstandings and remove language barriers, leading to fast, efficient issue resolution and happier customers and colleagues.