Real-time video is vital for establishing a shared understanding when cooperating from a distance. However, compared to video conferencing, remote expert guidance is often used outside an office without a stable Wi-Fi connection. Instead, it is usually done in the field, at remote locations, using whatever Internet connection is available.
This whitepaper explains connectivity challenges in various locations and their impact on remote visual assistance. After exploring the challenges, we cover different ways to work around them and share our best tips on selecting a solution that works where and when you need it.