INCREASE CUSTOMER SATISFACTION
Ensure that customers or tenants get the help they need
IMPROVE FIRST-TIME FIX RATE
No more guessing on what parts and tools to bring
Technicians can solve problems from their desk
LOWER YOUR COSTS
Reduce maintenance cost without compromising on service
Award winning solution for housing
We are proud to have won 'Best Repairs and Maintenance Innovation' at the Housing Digital Innovation Awards with the following motivation:
"This product is a genuine innovation and could be influential. It is particularly relevant for the pandemic and would definitely cut cost as well as provide enhanced services."
XMReality has also signed a framework agreement with Procurement for Housing, PfH, where members easily can purchase the solution. Read more on PfH's website.
Customer success story
Kingdom Housing Association use remote technology to give tenants real-time help in their homes
In March 2020 the Coronavirus pandemic struck hard, confining millions to their homes. Kingdom Housing Association (KHA) in Scotland had already chosen XMReality before ths crisis. When lockdown came, it soon became clear what a far-sighted decision it was as tenants were able to carry out urgent repairs simply and swiftly in their homes, with no risk of inviting infection in. KHA Interim Digital Director Gary Haldane explains.
Could this be the new standard way of working even after the pandemic is gone?